Reminder about designated contacts

June 30, 2026

Workers’ compensation insurers, self-insured employers, third-party administrators, hospitals and clearinghouses must provide the Department of Labor and Industry (DLI) with the name and contact information of a designated employee to answer questions related to the submission or payment of medical bills, as required by Minnesota Statutes section 176.135, subdivision 9.  

Recently, DLI has noticed a growing number of inaccuracies in the designated contact information for listed entities. All entities required to have a designated contact should review the designated contact for your organization in DLI’s designated contact directory and make any necessary updates.  

Frequently asked questions about designated contacts, including directions about how to update a designated contact, can be found on DLI’s Work comp:  Designated contacts webpage. For additional questions, email DLI’s medical policy staff at medical.policy.dli@state.mn.us.