Campus product team created to better enhance the platform

The Department of Labor and Industry (DLI) Business Technology Office (BTO) has continued to engage with internal and external Work Comp Campus users, customers and stakeholders, since its launch in August 2022, to gather input throughout the design, development and post-launch process of new Campus enhancements. To lead this effort, BTO created a special team comprised of one user experience researcher (UX), one product designer and two product owners.  

Meet the team  

• UX Researcher Sarah Monson primarily focuses on gathering feedback from partners and stakeholders to help Campus work more efficiently and effectively.  

• Product Designer Sawad Brooks combines insights from research with business goals to design workflows and features to enhance the functionality and usability of Campus.  

• Product Owners Silvia Casadey and Michael Solheid prioritize the most impactful enhancements by balancing user needs, business goals and technical feasibility.  

Recent work  

• building relationships with stakeholders to identify how and where Campus can help provide value to their work;  

• gathering input from qualified rehabilitation consultants (QRCs) and using those insights to inform enhancements to Campus functions for QRCs, including obtaining appropriate access, changing firms, completing forms and submitting critical case-related information; and  

• building a pool of Campus research participants for future UX research opportunities.  

Become a research volunteer  

To partner in the BTO efforts, join the pool of Campus research volunteers to:  

• test ideas for new features and functionality;  

• share feedback to guide future improvements; and  

• help make Campus more user-friendly.  

Interested parties can email Sarah Monson at sarah.monson@state.mn.us or complete the online form.  

Joining the research participant pool is completely voluntary. By signing up, your contact information will be used to invite you to research opportunities such as surveys, interviews or usability studies. You will receive an email message with details about each opportunity, including what is involved and how to participate. You can choose which activities to join based on your schedule and interest.