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Online plan review and permit FAQ

View instructions for applying for permits and plan review online.

Why can’t I submit an electronic plan review application and upload plans at the same time?
Two separate systems are used to complete the electronic plan review process – one for submitting plan review applications and another (ePlans) to upload plans. Although integrated, you must create an account in both systems. Both systems use your email address as your log in ID. You may use the same password for both systems. An ePlans account will be created for you automatically when your first plan review application is processed. Your invitation email to ePlans will include a temporary password. You do not create your ePlans account ahead of time.
 

How can a third party pay a fee online?
View instructions for a third-party payer option.
 

Can I make a US Bank payment by e-check?
Yes. To make a payment using your checking or savings account, select a saved checking or savings account or set up a new account. To use a new payment account, select Checking or Savings from the Payment Method box. Enter the following information:

  • Bank routing number

  • Bank account number – You will be prompted to re-enter your bank account number to ensure accuracy.

  • Bank account type – checking or savings

  • If this is a business account, select the checkbox.

  • To save this payment account for future use, select this checkbox. You are prompted for an optional nickname to give your account.

  • Email address – enter an email address for your payment confirmation. If this address is different from the email address saved to your profile in the system, you are prompted to update your profile.
     

I set up a US Bank user ID and password but I end up having to type everything in again. Why?
There are two different US Bank portals: one for payment of permits and surcharges and another for paying invoices and license fees. If you create an account in both portals you may wish to use the same user ID and password.  
 

I set up a US Bank user ID and password but I end up having to type everything in again. Why?
There are two different US Bank portals: one for payment of permits and surcharges and another for paying invoices and license fees. If you create an account in both portals you may wish to use the same user ID and password.  
 

Do I need to create an account with US Bank to pay online?
No. If you are only making a one-time payment then you should proceed through the US Bank payment screen without clicking on "Become a Registered User. Registered users have access to additional features such as saving your payment information and viewing your payment history. This registration is with US Bank and we do not have access your US Bank account, payment information or payment history.
 

How do I calculate the fees for a plan review application?
If you are submitting your plan review application electronically, the fees will calculate automatically. If you are submitting a paper application, you can use this fee calculator for building, sprinkler, mechanical, or fire protection projects. Use this fee calculator for plumbing review projects.

 

Questions?