WC training for insurers
Training resources
The Work Comp Campus hub contains links to training resources, as well as news, updates and announcements about Minnesota workers' compensation and Campus, the Department of Labor and Industry's (DLI's) claims portal.
Workers' Compensation Help Desk
DLI's Workers' Compensation Help Desk offers live support from 8 a.m. to 4:30 p.m., Monday through Friday.
The help desk team is available to answer basic questions related to Work Comp Campus and route more complex questions to subject matter experts. Staff members can also provide information about helpful training resources available on this website.
Contact the help desk
-
651-284-5005 (press 3)
-
800-342-5354 (press 3)
Other resources
-
DLI's Alternative Dispute Resolution: 651-284-5032 or dli.workcomp@state.mn.us
-
DLI's Office of Workers' Compensation Ombudsman: 651-284-5013 or dli.ombudsman@state.mn.us
Basic Adjusters' Training Guide
The Basic Adjusters' Training Guide contains information designed to illustrate how to calculate benefits, describe when benefits are payable, explain how and when to file the required forms, and provide general information about workers' compensation benefits. (Note: This was last updated in 2018 and shows how to complete the pre-Campus forms. An answer key is provided.)
Section number, title | Last updated | Notes |
---|---|---|
Introduction, objectives, table of contents | March 2018 | Changes to update maximum comp rate, update case study |
1. Workers' compensation overview | March 2018 | Changes to update maximum comp rate, update case study |
2. Indemnity benefits | October 2018 | Changes to update maximum comp rate, update case study |
3. Medical benefits | March 2018 | Changes to update maximum comp rate, update case study |
4. Rehabilitation benefits | March 2018 | Changes to update maximum comp rate, update case study |
5. Penalties | March 2018 | Changes to update maximum comp rate, update case study |
6. Alternative dispute-resolution services | March 2018 | Changes to update maximum comp rate, update case study |
7. Forms | March 2018 | Changes to update maximum comp rate, update case study |
8. Case study | March 2018 | Changes to update maximum comp rate, update case study |
Answer key | March 2018 | Changes to update maximum comp rate, update case study |