Claim process -- Claim accepted

If the insurer accepts your workers' compensation claim (accepts primary liability), the following steps are taken.

1. The insurer must send you a copy of the Notice of Insurer's Primary Liability Determination form stating your claim is accepted. Keep this form for your records, because it contains important information regarding any wage-loss benefits being paid and the type, duration and rate at which the benefits are paid.

2. The insurer must start paying wage-loss benefits within 14 days of the day your employer knew or was informed about your work injury and lost wages. The insurer must pay benefits at the same intervals you were paid wages.

3. If your date of injury is from Oct. 1, 2000, through Sept. 30, 2008, after you have been paid 52 weeks of temporary total disability benefits, the insurer must notify you in writing of the 104-week limitation on payment of this benefit.

4. If you were injured on or after Oct. 1, 2008, after you have been paid 52 weeks of temporary total disability benefits, the insurer must notify you in writing of the 130-week limitation on payment of this benefit.